Deposit and payment cards

Refundable security deposit

The supplier will hold a deposit of 1500.00 AED on your card when you pick up the car.

A deposit will be blocked on the customer’s credit card and will be released within 30 days after drop-off.

Payment card

You’ll need a credit card in the main driver’s name to leave the deposit.

Accepted cards

MasterCard Credit

Visa Credit

UnionPay Credit

American Express Credit

Not accepted

• Debit cards
• Cards from online-only banks
• Someone else’s card (including family members)
• Any virtual payment (e.g. Google Pay, Apple Pay, etc..)

Please note:
If paying with Cash, a credit card is required for the deposit.

Included protection

2000.00 AED excess / deductible

Included insurance

• Collision Damage Waiver Deductible: 2000.00 AEDYou’ll have to pay at most the deductible if the car’s bodywork is damaged (other parts of the car aren’t covered).
• Theft Protection You’ll have to pay at most the deductible if the car is stolen.
• Roadside Assistance You’ll be able to get help for any mechanical problem you come across on the road.
• Third Party Liability (TPL) Limit: AED 4,058,261.00Mandatory coverage for injuries and damage you may cause to others while driving the car.

Fuel policy

Same to same

The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.

Mileage

Unlimited mileage

There is no limit on how many kilometers/miles can be traveled.

Driver Requirements

Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 22.

There is no maximum age.
A senior driver fee applies to drivers over the age of 66.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The Security Deposit will double if the renter’s age is from 18 to 21.

GCC (Gulf Cooperation Council) national licences are acceptable if drivers are holding a GCC passport. GCC countries are as follows: Oman, Saudi Arabia, Qatar, Bahrain, Kuwait and the United Arab Emirates. Drivers from other countries must have a valid International Driving Permit plus their own national licence. A national or International Driving Permit alone is not acceptable.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name.

Cross-border travel

Not available

You can’t leave United Arab Emirates with the car.

Rate includes

Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: 2000.00 AED), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, VAT (value added tax), Free modifications, Delivery fee, Delivery fee, Delivery fee, Delivery fee.

Rate excludes

The following surcharges may apply: Toll pass / E-toll device.
E-Toll/Sunpass activation fee is 6 AED per cross.

Mileage policy

Mileage is limited, there will be a surcharge for each additional km. The cost for additional mileage (mileage extension) depends on the vehicle type.

Optional extras and services

Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Wi-Fi.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.

Business hours

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off

Business hours:

Open 24/7

Ferry travel

You can’t use a ferry.

Driver

When picking up your rental car, you will need the following documents (all in the name of the main driver):

• Passport or ID card
• Driving license
• Credit card
• Voucher

Security deposit

AED 3162.71

A security deposit will be blocked on the main driver’s credit card at pick-up. It will be fully released at the end of the rental, if there is no theft or damage to the rental car.

Accepted:

• The following credit cards in the main driver’s name:

MasterCard

Visa

Not accepted:

• Debit cards
• Someone else’s card (including family members)
• Cash
• Virtual payments (e.g. Google Pay, Apple Pay, etc.)
• Prepaid cards

Damage excess

AED 3162.71

The Damage Excess is the amount of money you are liable for if the rental car is damaged. Your liability for the car is reduced to this amount by Collision Damage Waiver (if applicable). Please note that CDW only covers damage to the body of the car. Windscreen, locks, tires, undercarriage and keys are not covered by the CDW.

Mileage

Unlimited (see T&C)

Mileage policy determines how many miles/kilometers you can drive during your car rental without paying any additional fees.

Please carefully read the full Terms & Conditions below as they contain important information you need to know for renting a car.

Booking Group has arranged your car rental with the car rental company indicated above. You should present voucher on car pick up at the rental desk. Please notice that the voucher is not a rental agreement and when you pick up the vehicle, you must sign a rental agreement with Rental Company named on this voucher which will be subject to local laws. Rental amount stated on first page of voucher should be paid to car rental Company. All local fees for services not included in the rental are billed by and under a contract with, the Rental Company and are billed in local currency.

VEHICLE GROUP/MODEL

We are unable to guarantee a particular make, model or fuel type of car. The car shown on your voucher is for guidance only and may be substituted for an alternative, similar or upgraded car (at no extra cost) at our option. If, at time of pickup, it becomes impossible to provide your booked car as shown on your rental voucher due to breakdown or an accident, a similar or upgraded car will be provided by the supplier.

Please note:

Only physical credit cards accepted.

Only physical driving license accepted.

Cancellation and Refund

1. The Renter can cancel the booking and receive BookingCredit™, a credit applicable to future bookings on EconomyBookings.com, not later than 48 hours prior to the scheduled pick-up time either through the My bookings section or in the User Profile, if the Renter is registered. The Renter also has the option to withdraw the funds in full to their original payment method. To request a withdrawal, please follow the instructions stated in our Help Center.

2. Online booking cancellation is available in the Bookings section of the Renter’s User Profile. To cancel, the Renter must sign in to User Profile or register using the email specified during the booking process.

3. Reservations made within 48 hours of the pick-up time are non-refundable.

4. If cancellation is made less than 48 hours before scheduled pick-up time, no refund will be provided.

5. If a cancellation request is directed to the car rental provider rather than the Company, this Cancellation and Refund Policy will not be applicable.

6. Flight delays and cancellations are out of our control, so unfortunately we cannot take any responsibility for any problems or costs caused by them.

Reservation modification and BookingCredit™

1. If the Renter wants to modify the booking, e.g. dates or pick-up and/or drop-off location, car class, etc., the Renter needs to cancel the current booking and make a new one. Please note that any modification may result in a change in rental price for which the Company is not responsible. The amount paid by the Renter for the initial booking will be available in the E-Wallet provided that the Renter cancels the booking not later than 48 hours prior to the scheduled pick-up time, and the Renter can use it to pay for a new booking.

2. The BookingCredit™ is eligible for use in any prepayment made on EconomyBookings.com and is valid for one or multiple bookings. However, it is exclusively for payment for Company services.

3. To apply the BookingCredit™ to your new booking, the Renter should input the same email address used for the original booking in the driver details section. The BookingCredit™ will be automatically applied as a prepayment for a new booking. If the payable amount for a new booking is lower than the available BookingCredit™, the Renter can utilize the remaining amount similarly for future bookings.

No-show

No refund will be issued in the event of a No-show that is considered as:

1. Failure to collect a car without prior cancellation,– no refund will be issued.

2. Failure to collect a car at the date and time provided in the Confirmation voucher.

3. Failure to bring all necessary documentation (voucher, driving license/s, passport etc) requested by the Supplier (information is provided in the rental conditions).

4. Failure to bring a credit card under the main driver’s name stated on the booking with enough available funds for the car’s security deposit being blocked upon arrival.

5. Renter being blacklisted on the Supplier’s system.

6. No refund will be applied for unused hours or days.

The Supplier has the right not to provide the service to any Renter who failed to collect a car at the reserved date and time with all mandatory documentation and a credit card in the main driver’s full name with enough available funds for the car’s security deposit reason or if the Renter comes for a car collection under the influence of alcohol or drugs.

Unlimited mileage is for 1-27 days rental, for 28+ days rental is limited mileage 4000 km per month (depending on the vehicle).

Local taxes

Insurance (Collision Damage Waiver, Theft Protection, Third Party Liability)

Airport Surcharge

24 Hour Road assistance

Fines, Toll Fees & Parking charges

Cancellation fee

Additional equipment (Like: child seat, navigation system (GPS)) requested at time of booking or purchased locally and extra services (Like: additional driver, out of hours fees and one way rentals).

Please note that the prices for items not included in the rate and payable to the car rental company are subject to change. Optional extras/special equipment are subject to availability.

The minimum driver age required is 21 for all car groups, except FFBV, LDAV, PFBV, PFAV is 25 years old.

The maximum driver age is 99.

Driving license must be held for at least 1 year.

When collecting a car from our car rental supplier the principal driver & any additional drivers will need to provide a full driving license on their name.

A valid passport (or ID card, if it is written in roman characters and only for EU countries), air-tickets may be required.

EU citizens must produce a driving licence and either passport or identity card to pick up the car. All documents must have been issued at least 12 months before pick up.

Non-EU citizens must produce driving licence as well as an International Driving Permit (or a certified translation of their driving licence issued by their embassy or consulate) and either passport or identity card to pick up the car. All documents must have been issued at least 12 months before pick up.

U.S. and Canadian citizens must produce a driver’s license and international driver’s license as well as either passport or identity card to rent a car outside the U.S. and Canada.

The vehicle must be returned with the same amount of fuel as provided at the beginning of the rental, otherwise the customer will be charged for the missing fuel plus a refueling charge will apply. No refunds for unused fuel are given.

Cross-border travel is allowed only into Oman upon written approval from the rental company, and a charge of AED 400.00 + VAT per week will apply.

Your rental with Booking Group normally will include collision damage & theft protection waivers. Collision Damage Waiver will waive your liability to pay for any damage caused to the vehicle during the period of rental. Theft waiver provides coverage for the theft or damage resulting from attempted theft of the vehicle, its parts and accessories up to their full value and any loss that our car rental partner may occur. Both are subject to certain exclusions. Your liability is waived subject to you paying a charge, referred to as an excess which limits your liability to the cost of the excess only. In the event that the renter has behaved recklessly or negligently or driven under the influence of drugs or alcohol you may be liable for the full cost damage. Please note in common with most car rental policies there are exceptions to cover which may include windscreens, tires, the underside or interior of the vehicle, towing charges & replacement keys. Please check your agreement fully at the time of renting for exact exclusions. Please note a number of options may be available to buy locally, which reduce your risk or can provide further cover to you and your belongings.

At time of pick up you will be required to leave a deposit to cover the value of the insurance excess. Usually it takes the form of an amount (minimum: excess+fuel+vat) being blocked on an international credit card in the name of the primary driver (cash deposits, maestro, switch visa electron and debit cards are not accepted).

This company does not accept prepaid, reloadable or virtual credit cards as well as cards not having embossed (raised) characters on the front. Please follow the link and enter first 6 digits of your card number to check the type of your card: http://www.binbase.com/search.html

The blocked amount will be returned in full at the end of the rental provided the vehicle is returned in the same condition as rented.

Deposit for car groups is:

2500.00 AED MDAV, EDAV, SDAR, IDAV, SDAV, EFAV, ETAV, ESAV;

3000.00 AED CDAV, ITAV, IFAV, SBAV, ICAV, JCAR, FFBV, PFAV, LDAV;

5000.00 AED PFBV, LFBE.

Excess for car groups is:

3000.00 AED MDAV, EDAV, CDAV, SDAR;

3500.00 AED ITAV, IDAV, SDAV, EFAV, ETAV, ESAV;

3700.00 AED IFAV, SBAV, ICAV, JCAR;

4000.00 AED FFBV, PFAV, LDAV;

5000.00 AED PFBV, LFBE.